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Posts Tagged ‘customer intelligence’

Friend Up Or Friend Down: Researching Value-based Social Networking

Andrew Reid | 17|05|2010

Putting aside for the moment the question of whether brands should even utilise social networking sites (SNS) as a communications channel, a more insightful question is: do enterprise-based social networking practices recognise altruism as an MO, making as much effort to ‘friend down’ as they do when they rush to score points with the most [...]

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